You must live in the Atlanta, GA, metropolitan area to participate in office activities as necessary.Proficient computer skills with the ability to learn new skills.
Exercise and promote teamwork, supporting the objectives and policies of the Experience Service Team.Escalating and following up on customer cases when needed.Listening and understanding customer's from their feedback to gain knowledge and insights that can be shared in order to constantly improve our platform in a way that clearly reflects our customers’ feedback.Building and maintaining relationships with existing and new customers by establishing trust with customers.Communicate clearly and concisely adapting style to suit customers by problem-solving, excellent phone skills, and resolving conflict.Handle a high volume of incoming and outgoing customer communications to full resolution.If you have the ability and desire to develop customer accounts and maintain relations by providing top-notch support, we hope that you submit your application to join the Networx team! Requirements RESPONSIBILITIES: What You’ll Do You will serve as the bridge between customers and cross-functional internal teams to ensure our solutions' timely and successful delivery according to customer needs.
As an advocate, you will aim to delight our customers and advocate for their needs and Networx services. Our culture of fun, collaboration, and growth will help us all to share in the rewards of meeting our company mission “Win Contractors More Jobs.” At Networx, when we think of customer service, we think about building an A-1 Customer Experience! We are adding a Customer Experience Advocate to focus on developing long-term relationships and providing superior customer service to our contractors. These values guide our behaviors, and bold targets encourage us to bring our best selves to work daily. Who are we, and what are we looking for? Y ou've got the opportunity to join our awesome team! At Networx, we empower great people to do great work! Our core values are Chop Wood Carry Water, Do the Right Thing, Celebrate Success, and Evolve.
0 kommentar(er)
