You may contact the computer manufacturer (OEM) DELL* in case of further assistance is required with this step. This refers to fully shutting down the device and removing all sources of power, including batteries if applicable, then repowering. Regarding the error code 10 on the Intel® Wi-Fi 6E AX211, as a first approach, we recommend performing a Cold reboot of the system. Therefore, we kindly request you open a separate thread for assistance with the Intel® Killer™ Wi-Fi 6 AX1650. Our understanding is that the behavior occurs using the Intel® generic drivers on two different models of wireless adapters.īecause we usually handle one issue and/or one product model/family by a thread in order to provide the correct information, proper tracking of issues, and due to troubleshooting may vary from one model to others, we will focus on this thread on providing assistance for the Intel® Wi-Fi 6E AX211.
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